Who we are and how a call works
Englewood Pro Plumbing runs one emergency line for Englewood, NJ and the towns around it. You call, describe the problem, and a licensed and insured plumber is lined up for a same-day appointment when one is available. Our office address is 5 E Palisade Ave, Englewood, NJ 07631.
The goal is simple. When a pipe bursts or a drain backs up, you should reach a person who asks the right questions, tells you what to shut off, and gives you a clear price before work starts.
What to have ready when you call
A plumbing call goes better when you know what the dispatcher needs. Have the address ready, know whether you found the main shutoff, and say what you see: water on a ceiling, sewage at a floor drain, no hot water, no heat.
Photos help. If you can safely take a picture of the leak, the fixture or the water heater label, it speeds up the first conversation. Never go near standing water that touches electrical outlets or a panel.
Licensing and permits in New Jersey
New Jersey requires plumbing work to be performed by a licensed master plumber. You can ask any plumber for a licence number and confirm it with the State Board of Examiners of Master Plumbers, part of the New Jersey Division of Consumer Affairs. Master plumber licences renew every two years.
Permits are a separate question. Rules vary by job, so ask the Englewood Building & Code Enforcement office at 2-10 North Van Brunt Street, or call (201) 871-6642 on a weekday between 9:00 a.m. and 5:00 p.m.
Where we work
We cover Englewood first, then Englewood Cliffs, Tenafly, Teaneck, Leonia and Fort Lee. Each town page explains local terrain and housing in practical terms, from high-rise risers in Fort Lee to the steep ground of Tenafly's East Hill.
For the full list of problems we handle, browse the plumbing services page, or read the plain-English guides on the blog.
How to judge any plumber before you hire
A good plumber explains the problem before touching a wrench. Ask what failed, why it failed, and what the options are. A plumber who can describe the repair in plain words is usually one who understands it.
Ask for the licence number and check it with the State Board of Examiners of Master Plumbers. Ask whether the work needs a permit, and who pulls it. Be wary of anyone who asks for the full payment before the work starts.
Compare at least two ways of fixing the problem when more than one exists. A cracked drain pipe may be spot-repaired or replaced, and a failing water heater may be repaired or swapped. The plumber should be able to say which choice costs less today and which costs less over ten years.
Keep your own record. Photograph the damage, note the time you called, and keep any paperwork from the visit. If the problem comes back, those notes make the next call faster and give your insurer what it needs.
What a clear price means
A clear price before work starts means the plumber tells you what the job will cost, and what could change it, before the repair begins. It does not mean every job costs the same. A burst pipe behind a finished wall costs more to reach than a burst pipe in an open basement.
If the plumber finds something new once the work is open, ask to hear about it before more work is done. That is why each service page lists the factors that move the price.
The calls we take most often
Most calls fall into a short list. Backed-up drains and sewer lines lead it, then water heaters that leak or stop heating, then pipes that burst or leak inside walls. Sump pumps, boilers and toilets round out the busy season.
Each of those has its own page. You can read about drain cleaning, water heater repair, burst pipe repair and sump pump repair before you call, which helps you describe the problem and know what to expect.
The seasons matter here. Winter brings frozen pipes and boiler failures, spring brings wet basements, and summer brings water heater and drain problems when houses fill with guests.